In-Person Crypto Help · We Come To You

We'll sit beside you while you buy your first Bitcoin.

From zero to self-custody.

Because that first step is the hardest. A patient, trusted guide at your kitchen table, hand in hand through every screen - explaining everything in plain English, never telling you what to invest in. By the end, you'll buy, hold, and own cryptocurrency on your own terms. Your keys, your coins, nobody in between.

Founding-client rate £99 (usually £149) for our first 20 clients · further sessions £129/hour · education only

Founder helping a client at a kitchen table

Do we visit your area?

Pop in your postcode to check if we visit your area.

Four Steps, One Visit

Asked an AI how to buy Bitcoin, but want a human to walk you through it?

ChatGPT or Claude can list the steps. We sit next to you while you actually do them - so nothing gets clicked wrong, lost, or sent to a scammer. Four rungs, one visit:

01

Set up safely

Choose a reputable UK-available exchange, pass identity checks, and secure your account with proper two-factor authentication.

02

Buy your first coins

You press the buttons; we explain each one. Your money, your accounts, your decisions - we never touch either.

03

Own it all yourself

Self-custody is the heart of everything we teach: your wallet, your keys, your assets - held by you, not an exchange. We show you how, safely.

04

Spot the scams

Learn the tricks fraudsters play on beginners - fake support calls, phishing links, 'guaranteed returns' - before they find you.

Founder's portrait
Meet your guide

I'm Keren. You'll be in safe hands.

I've spent years in the digital asset world, and I started The Crypto Ladder because the people who most need help getting started - sensibly, safely, without the jargon - are the people the industry ignores. I come to your home, we go at your pace, and you keep your hands on the keyboard the whole time. When I leave, everything is yours: your accounts, your wallet, your keys. Nobody in between.

DBS checked Education only - never advice
How visits work

How visits work

A simple, careful process - so you know exactly who's coming to your door, and we both start from trust.

Step 1

Say hello

Email us with your town or postcode area - no commitment, just a friendly first message.

Step 2

Free video call

A 15-minute video chat to meet each other - every client starts here, no exceptions.

Step 3

Book and confirm

Choose a daytime slot, pay a small deposit by bank transfer - we never take cash.

Step 4

The visit

We come to your home and go at your pace. Family are warmly encouraged to join in.

Worth knowing: we never hold, carry or have access to any cryptocurrency - yours or ours. Our guides carry no cash, no hardware and nothing of value, and all payments are by bank transfer only.
The First Step Visit

The First Step Visit

A 90-minute introductory session at your home, one-to-one, on your own devices. By the end you'll have working accounts, a secured wallet, and the confidence to take the next step on your own. Want to keep climbing? Further sessions are £129 per hour.

  • Exchange account opened and verified
  • Two-factor authentication set up properly
  • Wallet installed, backed up and understood
  • Your first small purchase, made by your own hand
  • A printed checklist to keep, covering everything we did
First Step · Introductory Home Visit
£149
£99

Founding rate for our first 20 clients
90 minutes · one-to-one · your home

Email to book

Further sessions: £129 per hour

Our promise: leave the session without a working, secured wallet and you don't pay a penny.

Gift vouchers available - give your parents their First Step.

Guidance, not advice

Guidance, not advice - that's a promise

What we do

We teach the technical steps: accounts, wallets, transfers, security. Think of us as a driving instructor for digital assets - we teach you to drive, we don't tell you where to go.

What we never do

We don't recommend investments, predict prices, manage money, or hold your funds or keys - ever. We are not a financial adviser and not authorised or regulated by the Financial Conduct Authority, because education doesn't need to be.

Why self-custody comes first

True ownership means nobody can freeze, lose or gamble away what's yours. That independence is the whole point of digital assets - and it's the destination of every session we run.

Thinking about trading?

Trading is a professional's game, and beginners who try it usually pay for the lesson. We don't teach it. If investing or trading is what you're after, we'll point you towards FCA-authorised professionals instead - and help you check the FCA register so you know they're the real thing.

The Crypto Ladder - From Zero to Self-Custody
What clients say

Real people, real first steps

I'd been curious about crypto for years but was too nervous to do anything about it. Having someone sit with me at my own table made all the difference. I now have my own wallet and actually understand how it works.

- M., Surrey

Keren was incredibly patient. I'm in my sixties and had never bought anything digital before. By the end of the session I had my own Bitcoin in my own wallet, and I knew exactly what I'd done and why.

- J., Manchester

My son gave me a gift voucher for my birthday - best present I've ever had. I went from complete beginner to having my own set-up in 90 minutes. No jargon, no pressure, just clear teaching.

- P., Edinburgh
Questions & answers

Frequently asked

You open an account with a UK-available exchange, verify your identity, deposit pounds by bank transfer or card, and place your first purchase. It's straightforward once you've seen it done - and that's exactly what a First Step Visit walks you through, on your own device, at your own pace.
Yes - that's us. The Crypto Ladder provides in-person crypto help across the UK through home visits. We guide first-time digital asset buyers through the technical steps face to face.
No, never. We provide technical education only. What you buy, how much, and when is entirely your decision. This is what keeps our service independent - and outside the scope of regulated financial advice.
No. Your hands stay on the keyboard at all times. We never take custody of funds, keys, passwords or recovery phrases, and we'll teach you why nobody else should either.
Then you're lucky - bring him to the session! But here's the difference. Family who "sort it out for you" usually end up holding your accounts and keys themselves, which means you own nothing and they carry everything. Our whole job is the opposite: you end up holding your own keys, understanding what you own. There's also the quiet truth that teaching means seeing - your balances, your savings, your decisions. Some things are easier with a discreet, DBS-checked professional than across the Sunday dinner table. Your family is always welcome in the room; the difference is who's in control when we leave: you.
Yes - a First Step Visit makes a wonderful gift for parents or grandparents who are curious about crypto but would never book for themselves. Email us and we'll arrange a voucher and a friendly introduction that doesn't feel like homework.
Not at all. We can visit further afield with a minimum booking of 5 sessions, which works well if you'd like to arrange visits for yourself, family, or a small group. Email us your postcode area and we'll talk through the options.
Because we're coming into your home - and you deserve to know exactly who's arriving before we do. The call lets us meet each other properly, plan the session around what you need, and make sure a visit is genuinely worth your money. Every client starts with one; there are no exceptions.
No - and that's deliberate. Trading against professionals is how beginners lose money, and we won't be part of that. Our mission is ownership: helping you buy and hold your assets in your own custody, safely. If you decide you want to invest or trade actively, we'll signpost you to FCA-authorised professionals and show you how to verify anyone on the FCA register before trusting them with a penny.
Complete beginners are exactly who we're for. No jargon, no assumptions, no rush. Most of our clients have never owned any digital asset before our visit.